GWM Care

GWM Care
With you far from here and years from now

Because We Care. Every day we drive forward with complete dedication to quality and craftsmanship. While others sit back, we step up to improve support, service and satisfaction. The reason? Because We Care. We care about you, the people who will one day own and drive a GWM. We care about providing you with the best possible experience. One with less uncertainty and greater peace of mind. This care is included with all our vehicles.

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The Ultimate in GWM Customer Care


7 Years of Unlimited Confidence

Every GWM is built to the highest quality production standards giving you the confidence of receiving one the longest and best vehicle warranties in the country. That’s why every new GWM comes with seven years unlimited kilometres manufacturer’s warranty, commencing from the date of first registration.

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Roadside Assistance

5 Years of Assistance and Assurance

Part of our commitment is providing you with the very best owner experience possible. This extends to those unlikely and unfortunate events that your GWM encounters a mechanical breakdown, a flat battery, a flat tyre, you run out of fuel, or you accidentally lock your keys inside the vehicle. 24 hours a day, any day of the year, Australia-wide and we will attend to your needs for five straight years.

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New Energy

Capped Price Servicing

5 Years of No Surprises

Servicing your GWM is an essential way of guaranteeing the longevity and enjoyment of your vehicle. And by choosing a genuine GWM Service Centre, you’ll have the peace of mind knowing our expert technicians are giving your vehicle the best attention and care available, with the added guarantee of knowing the maximum cost of your next scheduled service upfront. Which means no unexpected fees for five long years.

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New Energy

High Voltage Battery Warranty

8 Years of Unlimited Performance

Having spent over a decade in research and development to ensure world class efficiency, longevity, and to protect the performance for the life of our EV batteries, GWM are proud to offer an 8 years unlimited km warranty on all Hybrid and EV high voltage battery packs.

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New Energy

Video Guides

Uncover the full potential of your GWM? 
Get to know your vehicle by exploring and discovering the most useful features and functions.

Video GUides

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